Refund policy

All sales are final. We do not offer refunds or exchanges for change of mind. Please carefully review the product name, shade, size, and variant before placing your order.

Incorrect Items (Our Error)

If you receive the wrong item due to our mistake:

• Notify us within 48 hours of receiving your package.
• The item must be unopened and in original sealed condition.
• We will arrange replacement and collect the incorrect item at our cost.

Damaged Items

If your item arrives damaged:

• Contact us within 48 hours.
• Provide clear photo/video proof of the product, packaging, and shipping label.
• We will review and determine the appropriate corrective action.

Makeup Shade Disclaimer

We are not responsible if a selected shade does not suit you or appears different in real life due to screen display variations.

Contact Us

Email: support@beauty.lk
WhatsApp: +94703070900